Questions? Want to Learn More About itBit?

Whether you are a client requiring assistance or an investor interested in learning more about itBit鈥檚 crypto asset trading services, please do not hesitate to contact us. Complete the form below and our global customer support team will contact you shortly!

DFS complaint:
You may also direct your complaint to the attention of the NY Department of Financial Services at One State Street New York, NY 10004-1511 or 1-800-342-3736. Please visit for information.

Global Inquiries

Business Inquiries

Media Inquiries

Global Phone Support

US Office
+1 (855) 997 2994 

9:00am-5:30pm (EST), Monday - Friday

Asia Office
(+65) 3158 3343

9:00am-5:30pm (SGT), Monday - Friday

The above Phone Support lines are strictly for specific customer service-related inquiries.

Email Customer Support


If you feel your account has been compromised, please contact: